Families in Fuel Crisis

Making sure families in fuel poverty can access the help they need

Project duration: September 2016 ongoing

Families in Fuel Crisis is a project targeting specific areas in the South West that have high levels of deprivation. It focusses particularly on households with small children who are in - or at risk of - fuel poverty. A wide range of support is provided, including:

  • Energy efficiency advice on topics such as being on the best tariff for gas or electricity or switching supplier. 
  • Help in accessing grants for insulation or heating system upgrades.
  • Help with claiming benefits and entitlements such as the Warm Homes Discount.
  • Improving budgeting and financial capability skills.

The project has worked in partnership with other organisations working in these areas to run numerous outreach events. These have been held at schools (see picture) and food banks and have helped to publicise the project locally.

The small geographical focus has meant that the project has been able to deliver targeted support that is highly relevant and provide workshops tailored to the specific needs and issues faced by the families who live in these areas.

“Events in the local community are a great way to give face to face advice in a familiar setting. We also ran a number of events in schools targeted at pupils. This is a really effective way to get children engaged in energy issues and to promote our services amongst parents” explained Kate Thomas, CSE’s Project Manager.


Families in Fuel Crisis is funded by Scottish Power Energy People Trust.


For further information contact:

Kate Thomas | 0117 934 1429

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